❓ Frequently Asked Questions (FAQs)
1) Is video consultation safe?
Yes. It is secure and confidential. Your medical details are protected.
2) Can doctor prescribe medicines?
Yes. Valid e-prescription will be provided after consultation.
3) Can I show reports during video call?
Yes. You can upload or show reports during consultation.
4) What if internet disconnects?
You can rejoin using the same link or contact support.
5) Can I consult for child / parent?
Yes. You can consult on behalf of family members.
6) Can I take second opinion?
Yes. Video consultation is ideal for second opinion.
7) Will I get prescription?
Yes. You can download it after consultation.
8) Is this suitable for all diseases?
Video consultation is suitable for: follow-ups, mild symptoms, general health advice, and report review. Not suitable for emergencies.
9) Can I get lab tests advised?
Yes. Doctor may recommend tests if needed.
10) What if I miss the appointment?
You may need to reschedule.
🚨 Emergency Disclaimer:
Video consultation is not a replacement for emergency care.
If you experience chest pain, severe breathing difficulty, fits, heavy bleeding, sudden unconsciousness →
Visit nearest hospital immediately.